Project Quality Management

Thanks for your interest in Project Quality Management (PMBOK®). You find hereafter the definition and the processes involved in Project Quality Management and free downloadable templates. I developed the templates over time from real life documents. You find the download links in the download area of this page.

The project quality management plan is a component of the project management plan. It describes how the organization’s quality policies will be implemented.

Definition of Project Quality Management

The PMI defines Project Quality Management as:

Project Quality Management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project quality management uses policies and procedures to implement, within the project’s context, the organization’s quality management system and, as appropriate, it supports continous process improvement activities as undertaken on behalf of the performing organization. Project quality management works to ensure that the project requirements and product requirements, are met and validated. (PMBOK® Guide)

Project Quality Management Processes

The PMI defines the processes as follows:

Plan Quality Management
Plan quality management is the process of identifying quality requirements and/or standards for the project deliverables, and documenting how the project will demonstrate compliance with quality requirements and/or standards.
Manage Quality
Manage quality is the process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.
Control Quality
Control quality is the process of monitoring and recording the results of executing the quality management activities to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.

Project Quality Management – How to

Project Quality ManagementWhen talking to colleagues, it quickly becomes apparent that while everyone is talking about quality, they often have only a limited idea, of what makes a quality project.

Learn more

Since you are concerned with the topic – otherwise you would probably not be here – I would like to recommend a book, which I read some time ago. The book Project Quality Management – Why, What and How approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured products. It gives project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes in any domain.

Amazon book description:

Project Quality Management – Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. In its first edition, Project Quality Management was the recipient of the 2006 PMI® David I. Cleland Project Management Literature Award. The award-winner offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. This second edition features updated and enhanced material that meets the needs of practitioners, trainers, college instructors, and their students! Course instructor material is also available.


Download Area Project Quality Management Templates

Download the Project Quality Management Plan Template

Name:Project Quality Management Plan Template
Prepared by:Marc Arnecke, PMP
Subject:The project quality management plan is a component of the project management plan that describes how the organization’s quality policies will be implemented.
Created:05/11/2014
Last Modified:16/02/2018
Link:download Project Quality Management Plan Template

Download the Project Process Improvement Plan Template

Name:Project Process Improvement Plan
Prepared by:Marc Arnecke, PMP
Subject:The project process improvement plan is a subsidiary of the project management plan.
It details the steps for analyzing processes to identify activities that enhance their value.
Created:05/11/2014
Last Modified:25/06/2018
Link:download Project Process Improvement Plan Template

Download the Concrete Register (EXCEL)

Name:Concrete Register (EXCEL)
Prepared by:Marc Arnecke, PMP
Subject:The concrete register was created and used to record and monitor concrete quantities and sample testing. The concrete register includes charts to monitor test results and includes a sheet, which calculates concrete quantities by month and supplier automatically.
Created:10/03/2015
Last Modified:25/06/2018
Link:download Concrete Register (EXCEL)

More templates are waiting here for you:

19 Comments

  1. I like your Testing Register, but the control chart only shows the last 15 tests of a certain type.
    Isn’t it much better to show more tests to have a better overview?

    Regards, Will

  2. Dear William,
    The purpose of the control chart is to analyze whether a process needs to be adjusted even though the test results are still within the limits. This analysis here is done based on the so called “rule of 7”.
    In my view, this analysis should be carried out continuously, whenever test data is entered.
    This means that in this context only the last 7 tests are of significance.
    However I am happy to take note of your comment and consider whether an extension of the control chart should be realized.

    Best regards,
    Marc
    http://armaco.org

  3. Thank you so much for all of these templates. I’m studying for my CAPM and these really help to understand the ITTO for the processes and groups. It puts everything into a real-world context

  4. Yes indeed.
    I am sharing templates for free download and they were downloaded and offered by others. Even sold…
    For this reason I changed my system and the download link now is sent via email. Hopefully that reduces the problem a bit.

    Best regards,
    Marc
    http:armaco.org

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