Thanks for your interest in Project Quality Management (PMBOK®). You find hereafter the definition and the processes involved in Project Quality Management and free downloadable templates. I developed the templates over time from real life documents. You find the the links to the free downloadable project quality management templates in the download area on this page.
The project quality management plan is a component of the project management plan. It describes how the organization's quality policies will be implemented.
Definition of Project Quality Management
The PMI™ defines Project Quality Management as:
Project Quality Management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project quality management uses policies and procedures to implement, within the project's context, the organization's quality management system and, as appropriate, it supports continous process improvement activities as undertaken on behalf of the performing organization. Project quality management works to ensure that the project requirements and product requirements, are met and validated. (PMBOK® Guide)
Project Quality Management Processes
The PMI™ defines the processes as follows:
- Plan Quality Management
- Plan quality management is the process of identifying quality requirements and/or standards for the project deliverables, and documenting how the project will demonstrate compliance with quality requirements and/or standards.
- Manage Quality
- Manage quality is the process of translating the quality management plan into executable quality activities that incorporate the organization's quality policies into the project.
- Control Quality
- Control quality is the process of monitoring and recording the results of executing the quality management activities to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.