Thanks for your interest in Project Quality Management (PMBOK®). You find hereafter the definition and the processes involved in Project Quality Management and free downloadable templates. I developed the templates over time from real life documents. You find the download links in the download area of this page.
The project quality management plan is a component of the project management plan. It describes how the organization’s quality policies will be implemented.
Definition of Project Quality Management
The PMI™ defines Project Quality Management as:
Project Quality Management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project quality management uses policies and procedures to implement, within the project’s context, the organization’s quality management system and, as appropriate, it supports continous process improvement activities as undertaken on behalf of the performing organization. Project quality management works to ensure that the project requirements and product requirements, are met and validated. (PMBOK® Guide)
Project Quality Management Processes
The PMI™ defines the processes as follows:
- Plan Quality Management
- Plan quality management is the process of identifying quality requirements and/or standards for the project deliverables, and documenting how the project will demonstrate compliance with quality requirements and/or standards.
- Manage Quality
- Manage quality is the process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project.
- Control Quality
- Control quality is the process of monitoring and recording the results of executing the quality management activities to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.
Project Quality Management – How to
Since you are concerned with the topic – otherwise you would probably not be here – I would like to recommend a book, which I read some time ago. The book Project Quality Management – Why, What and How approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured products. It gives project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes in any domain.
Amazon book description:
Project Quality Management – Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. In its first edition, Project Quality Management was the recipient of the 2006 PMI® David I. Cleland Project Management Literature Award. The award-winner offered project managers a specific, succinct, step-by-step project quality management process found nowhere else. This second edition features updated and enhanced material that meets the needs of practitioners, trainers, college instructors, and their students! Course instructor material is also available.
Download Area Project Quality Management Templates
Download the Project Quality Management Plan Template
|Name:||Project Quality Management Plan Template|
|Prepared by:||Marc Arnecke, PMP|
|Subject:||The project quality management plan is a component of the project management plan that describes how the organization’s quality policies will be implemented.|
|Link:||download Project Quality Management Plan Template|